Data Protection at Willa Massage – How We Keep Your Info Safe

When you book a massage, you share personal details like your name, email, and payment info. We get that you expect these details to stay private. That’s why we’ve built a straightforward privacy approach that puts your security first.

What Data We Collect

We only ask for the information you need to schedule a session. This includes your contact details, preferred date and time, and any health notes you add to help the therapist tailor the treatment. If you pay online, we collect the payment card data, but the actual card numbers never touch our servers – the payment gateway handles that.

We also use cookies on the website. Cookies remember your language choice and keep you logged in if you create an account. You can always clear them in your browser settings.

Your Rights and How We Protect Your Data

You have the right to see what data we hold, ask us to correct it, or request deletion. Just send a quick email to [email protected] and we’ll take care of it within a few days. We never sell your info to third parties, and we only share it with partners who help us run the business, like the booking platform and the payment processor.

All data is stored on secure servers that use encryption, firewalls, and regular security scans. When you log in, the connection is protected by HTTPS, so nobody can intercept your details.

If you’re worried about a data breach, we have a response plan ready. We’ll notify you right away, explain what happened, and give steps to protect yourself.

We keep your records only as long as needed. After a session is finished and any follow‑up is done, we delete personal details unless you ask us to keep them for future bookings.

In short, we treat your data like we treat your body – with care, respect, and professionalism. If you ever have questions, our privacy team is just an email away.